The Tree Boutique FAQs
Please review our FAQs about our store and process. Please email us with questions. Click here for The Tree Boutique Team.
Where is The Tree Boutique located, and what are your store hours?
Visit us at 108 N. Oak Street, Sheridan, Arkansas 72150. Our store hours are [insert days and hours]. Please call 870-942-0954 to confirm holiday or seasonal hours before making a special trip.
Can I shop online year-round?
Yes! You can shop online year-round for available seasonal decorations, ribbon, Mini Art, gifts, and everyday accents. Our selection changes throughout the year, so check back to see what’s new.
Do you offer local pickup, and when will my order be ready?
Select local pickup at checkout when offered. Pickup orders are usually ready within [insert pickup preparation time]. Please wait for confirmation that your order is ready before visiting our Sheridan store.
Where do you ship, and how are shipping charges calculated?
We ship to [insert shipping destinations]. Shipping charges are [insert how rates are set] and are shown at checkout before you complete your purchase.
If you have a question about shipping a particular item to your address, contact us before ordering.
How long does it take to process and ship my order?
Please allow [insert number] business days for us to process your order before shipping. Delivery time is additional and depends on your destination and shipping method.
If you need your order for an event or holiday, please contact us before placing it.
How do I track my order?
Once your order ships, look for the tracking link in your shipping confirmation email. If you need help finding your shipment, email thetreeboutique109@gmail.com with your name and order number.
What is your return and exchange policy?
All sales are final for orders that have shipped or been picked up. Please check product dimensions, colors, and selected options before placing your order.
If your item arrives damaged, defective, or incorrect, please contact us right away. For details, see our Refund Policy.
What should I do if my order arrives damaged or incorrect?
Please inspect your order as soon as it arrives. If anything is damaged, defective, or incorrect, email thetreeboutique109@gmail.com right away with your order number, a description of the issue, and photos of the item and packaging.
Please keep the item and packaging while we review your request.
Can I change or cancel an order after placing it?
Call 870-942-0954 or email thetreeboutique109@gmail.com as soon as possible. Include your order number and what you’d like to change so we can check what’s possible.
Will sold-out seasonal items be restocked?
Restocks vary by item and season. Send us the product name or a link to the item, and we can check whether more are expected. Contact The Tree Boutique.
Do you accept custom bow, wreath, or garland requests?
Email thetreeboutique109@gmail.com to ask about custom order availability. Tell us what you’re looking for, your preferred colors, the approximate size, and when you need it. Inspiration photos are welcome.
How can I get help choosing coordinating decorations?
Tell us what you’re decorating and share your colors, theme, or photos of pieces you already have. We can help you choose ribbon, ornaments, greenery, and accents that work together. Contact The Tree Boutique.
